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JOB PROFILE

IT Support Services

We provide onsite and remote IT support to solve Tier 1, 2, and 3 issues

Managed IT Support

Run your business smoothly without worrying about IT support. Our managed IT support is a solution to ALL queries.

  • Disaster Recovery
  • Cost Effective IT Support Agreements & SLA
  • 24x7 Network & Servers Monitoring
  • Databases and Applications Support

Managed Services Solutions and Business IT Support

Cyber World Solutions assess your business requirements without dismantling the existing system. We offer all technical resources and IT support needed to elevate your business from a low-technology level to regulate profitability and productivity. We provide managed services to all size of businesses, We have experienced engineers to assist with hardware, software, networking, operating systems, SQL Servers, Email System and cloud solutions.

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Our Services

Managed IT Support Services

  • Servers and Network performance monitoring
  • Disaster recovery
  • Help Desk Support
  • IT Project Management for Business
  • VPN and Firewall Configuration
  • Website and Email hosted solutions
  • Databases and Applications Support
  • Backup management and monitoring
  • Users migration and business integrations

Microsoft office 365 & Google Apps

  • Microsoft Office 365 users migration and hybrid Solution
  • Google Apps migration and support
  • Collaboration and documents sharing
  • Identity & Access management (IAM)
  • Two Factor Authentication and Active Directory integration

Managed Cloud Data Backup Service

  • Seamless transfer of data and functionality to cloud storage
  • Peace of mind, Low cost and off-site back solution
  • Version control, quick restore and retention policies to hold data for longer period

Web Monitoring Service

  • Tools to regularly scan your web threat
  • Make sure to immediately mitigate the potential damages
  • Frequently monitor your site and provide real time alerts
  • Implement multi-factor authentication, data protection & reporting to keep track of login details

Vulnerability Remediation and Security Services

  • Penetration test, vulnerability assessment, server hardening and other security services for your business
  • Vulnerabilities remediation to reduce the risk of getting hacked
  • Protect confidential information across network hosts, application and database
  • Firewall monitoring, management and maintenance by our experts
  • Detect and respond to IT security threats, mitigate risk

Data Center Infrastructure Services

  • Router Configuration, Switches Installation, VPN Setup
  • Server Installation, Data Backup, Firewall Setup
  • Structured Networking, Cable laying and planning
  • Running Network Problem Tracing & Shifting Solutions

Setup Data Center with IT Company

  • World Class and reliable Data center setup for your business
  • High availability, complex setup and (SDWAN) software define network setup
  • High security control with redundent power and backup data links

24/7 Support Engineers

  • Helps you shape and manage your network small, medium and large network
  • Setup, design, troubleshoot and manage your network including VPN, MPLS and SDWAN (software defined network)
  • Network monitoring, support and troubleshooting 24/7 available

Tell Us About Your Needs

  • IT Company takes a consultative approach to your requirements
  • Our facilities are purpose-built to support all modern tools and techniques
  • We advise redundancy plan for your data needs & requirements

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