The right people.
AI-powered output.
Trained, background-checked professionals who work in Claude and ChatGPT every day — so their hours go to judgment work, not busywork. You choose where your team works, and we enforce it.
The same labor pool. Not the same service.
Most offshore firms sell hours. We sell a vetted person, under controls a cybersecurity company would accept.
| Feature | Freelance marketplaces | Offshore VA firms | US premium VA firms | Cyber World Staff |
|---|---|---|---|---|
| Dedicated, named professional | Often shared | |||
| Entry point under 40 hours a month | Rarely | 20 hrs | ||
| Published, all-in monthly price | Some | |||
| Background check included on every seat | Varies | |||
| You choose the delivery location, enforced in access controls | ||||
| Zero-trust access, named accounts, logged sessions | Varies | Varies | ||
| Virtual desktops available for regulated work | ||||
| US-person supervision on every engagement | Sometimes | |||
| AI tools and custom AI agents from an in-house R&D division | ||||
| Full-time, all-in | Hourly, varies | $1,600–3,600/mo | $5,000+/mo | $1,920/mo |
| Setup or placement fee | Platform fee | Varies | Often | None |
Category comparisons reflect typical published offerings as of October 2026. Every provider differs — ask us to walk through any specific comparison.
You choose where your team works.
Global
Delivered from the Philippines, for overnight coverage while your US office is closed. We recruit, vet and onboard your dedicated team for the engagement — you interview and approve before anyone starts. For commercial work where cost and coverage hours matter more than jurisdiction, and where no compliance rule restricts it. Additional locations evaluated on request.
US Person
US persons, background-checked, delivered from the mainland US and from Puerto Rico — our bilingual English/Spanish option, scoped to US business hours. Required for government, SLED and CUI engagements, and available for any client who wants it. HIPAA engagements additionally require signed agreements across every vendor in the path — ask us what's in place first.
US-Located
US-based professionals for clients who prefer domestic delivery without a citizenship requirement. Common for clients working toward a SOC 2 attestation. Our own attestation work is in progress — ask us where we are.
Every engagement — including nearshore and global — is supervised by a US-person team lead who is accountable for the work. And time zone is a feature, not a compromise: Philippines engagements are scoped for overnight coverage while your US office is closed, and Puerto Rico engagements are scoped to your business hours in English and Spanish.
One professional, amplified by AI.
Every seat is a real, vetted professional who works in Claude and ChatGPT — plus custom AI agents from our own R&D division where your workflow calls for them.
Executive Assistant
Calendar, inbox, travel, follow-up, document prep.
AI drafts and triages. Your assistant decides and executes.
Customer Support Specialist
Email, chat, and phone support across your channels.
AI handles Tier-0 volume. Your specialist owns the hard conversations.
IT Help Desk Technician
Password resets, ticket triage, Tier-1 troubleshooting inside Teams or Slack.
AI resolves the routine. Your tech owns escalation.
Bookkeeping & AR Assistant
Invoicing, reconciliation, collections follow-up, monthly close prep.
AI chases and categorizes. Your assistant reviews and reconciles.
Sales Development Rep
Prospecting, qualification, meeting-setting, CRM hygiene.
AI works the list. Your SDR works the human conversations.
Operations & Data Assistant
Data entry, reporting, order processing, vendor coordination.
AI does the volume. Your assistant catches what AI gets wrong.
AI answers first. A human is always behind it.
Your AI agent picks up every call, chat, and email instantly — 24/7, no hold time. When it hits something it shouldn't handle alone, it hands off live to your dedicated specialist with the full transcript already in hand. Your customer never repeats themselves. You never miss a call, and you never leave a real problem to a bot.
- Step 1Contact arrives
- Step 2AI agent handles it
- Step 3AI escalates what it shouldn't own
- Step 4Your specialist takes over, in context
- No hold time, ever
- A human on the hard calls
- One monthly report showing exactly what each side handled
Your AI agent runs 24/7 and is never metered against your human hours. Includes 40 hours of dedicated human coverage a month, delivered from the Philippines.
Want the specialist on US-person delivery? Quoted at the US Person rate.
Powered by the same AI agents we build at Cyber World Solutions
From scope to start date.
- 01
Discovery
We scope the role and the workload.
- 02
Match
We select and vet your professional; you interview and approve.
- 03
Equip
We train them on your tools and pair them with the right AI agents.
- 04
Launch
They start, and you get a named point of contact plus a monthly report.
Typical time from signed agreement to start: 2–3 weeks
Pick your hours. Pick your pool.
One monthly figure, no surprises.
AI answers first, a dedicated specialist is always behind it.
- Custom AI agent, 24/7
- 40 hrs dedicated human coverage/mo
- AI agent handles English and Spanish; your specialist is English-language
- US-person supervision
- Monthly report
Want the specialist on US-person delivery? Quoted at the US Person rate.
English-language · scoped for overnight coverage while your US office is closed
Your rate drops as hours go up. 20-hour minimum — any hour count in between is quoted at the nearest band's rate.
Rates reflect a fully managed engagement. We recruit, vet, background-check, contract, equip and supervise your professional — one monthly invoice, no employer paperwork on your side. No placement fees, no setup fees. Billed separately only if you want them: enhanced screening, hours beyond your plan, extended coverage windows, and custom AI agents. Hours don't roll over — if you're consistently under, we'll right-size your plan at renewal rather than let you overpay.
Everything above is included.
These are the things you only pay for if you want them.
A standard background check is included on every seat, always.
- Enhanced Screening$195 one-time
Federal criminal, 7-year county history across all counties of residence, education and employment verification
- Regulated Screening$395 one-time, $195/yr re-screen
Everything in Enhanced, plus fingerprint/Livescan, 10-panel drug screen, annual re-screening
- Financial Trust Screening$145 one-time
FCRA-compliant credit check plus enhanced criminal, for bookkeeping and AR seats
- Motor Vehicle Record$45 one-time
Driving record where the role involves a vehicle
- Additional hoursBilled at your band's hourly rate, in 4-hour blocks
Billed in 4-hour blocks
- Extended coverage window$295/mo
Nights or weekends beyond your standard window
- Custom AI agent$295/mo
Built by Cyber World Solutions and operated by your professional. Included on Hybrid Desk.
- Dedicated business line with recorded calls$95/mo
- Security questionnaire support$495 one-time
Included on Team/Enterprise
- Language beyond English and SpanishQuoted
Recruited for your engagement
Four reasons this isn't outsourcing.
Delivery Location Is Your Choice
Every engagement specifies where your team works — and we hold to it. US-person delivery for government, SLED and regulated work. Nearshore and global options where cost matters more than jurisdiction. The location is written into your agreement and enforced in our access controls, not left to chance.
AI tools you already know
Your professional works in Claude and ChatGPT on company-managed business accounts — never personal ones — under the same access controls as everything else they touch. Need English and Spanish? Bilingual US-person delivery from Puerto Rico is available.
Every seat comes with AI leverage
Your assistant works alongside AI agents built by our own AI R&D division — handling call overflow, drafting, data entry, and follow-up — so their hours go to judgment work, not busywork.
Managed by a cybersecurity company
Background-checked, security-trained staff on managed endpoints, with access controls and offboarding handled properly. Not a freelancer marketplace.
Coverage hours are matched to your business — Philippines engagements are scoped to cover your night, Puerto Rico engagements overlap your day
Staffing is a data-access decision. We treat it that way.
Background-checked personnel, security awareness training, company-managed endpoints, least-privilege access to your systems, documented onboarding and offboarding, and a delivery location fixed in your agreement. If your organization handles regulated data, we'll walk your security questionnaire with you.
Formal compliance attestations are in progress — ask us where we are before you sign.
How we secure remote access
Zero-trust access, always.
No one touches a client system over the open internet. Access is per-user, per-application, and revoked the moment an engagement ends.
Virtual desktops for regulated work.
Client data is rendered in a hosted session and never stored on a local machine — so the device someone is sitting at is not where your data lives.
Location enforced in policy, not on the honor system.
Conditional access rules restrict sign-in by location and device compliance. If an engagement is US-person only, access from anywhere else is blocked, not just discouraged.
Named accounts, logged sessions, evidenced offboarding.
Every action traces to a person. Access reviews run weekly. Departures are verified, not assumed.
Questions, answered.
It depends on your engagement, and you decide. Most clients choose our Global pool in the Philippines for cost and overnight coverage. US-person delivery — including bilingual English/Spanish from Puerto Rico — is available when compliance or language requires it. Whatever you choose is written into your agreement and enforced in our access controls.
Not in the way that phrase usually means. You choose the delivery location rather than discovering it later, every engagement has US-person supervision, and access is zero-trust with location enforced by policy. If you need US-persons-only, we do that — and we can prove it.
Those engagements run on our US-person pool with virtual desktops, restricted access and a documented data flow. HIPAA additionally requires signed agreements across every vendor in the path — we'll walk you through what's in place before you sign anything.
Your professional works in Claude and ChatGPT for drafting, research, summarizing and data work, and can be paired with custom AI agents our own R&D division builds — so their hours go to judgment work instead of busywork.
Claude and ChatGPT, on company-managed business accounts — never personal ones. If your workflow needs more, we can add a custom AI agent built by Cyber World Solutions.
No. Claude and ChatGPT are tools your professional uses inside their hours. If you add a custom AI agent or Hybrid Desk, that agent runs 24/7 and is never metered against your human hours. Generous fair-use limits apply.
Extra hours are billed in four-hour blocks at your band's hourly rate. Unused hours don't roll over, but if you're consistently under we'll right-size your plan at renewal.
20 hours a month. Any hour count above that works, quoted at the nearest band's hourly rate.
Yes — 3 or more seats get 5% off the whole monthly invoice, 5 or more get 10%.
A standard background check is included on every seat, always. Enhanced screening — federal criminal, county history, fingerprinting, drug panels, credit or MVR — is available as an add-on when your industry or your own policy requires it.
Yes. We recruit and vet a shortlist, you interview, and nobody joins your account without your approval.
We replace the placement. You're not locked into a person who isn't a fit.
Discuss it with us first. We'll review your requirements and tell you honestly what we can and can't support today.
Typically 2–3 weeks from signed agreement.
Yes — that's our sister offering at cyberworldsolutions.com/ai-agents.
Tell us the role. We'll scope it.
We'll review the workload, tell you which parts AI should own, and quote an exact monthly figure.
Refer clients to us? Earn up to $2,000 per placement.
Partner program