Hire an AI employee.
Backed by a real human team.
Your new hire answers every call, text, WhatsApp and web chat 24/7, books appointments, and produces documents — while human team leads review quality and step in whenever judgment is required.
AI can make mistakes. Humans can make mistakes. Together, they catch each other's.
Pure AI tools guess when they shouldn't. Pure human services sleep, forget, and cost a fortune. Cyber World Staff pairs every AI employee with real human specialists — so the AI handles the volume and the humans handle the judgment. Two layers of oversight means mistakes get caught before your customer ever sees them.
- Human Quality Assurance
Real people review your agent's conversations on a set cadence and tune it continuously.
- Escalation Handling
Sensitive calls, judgment calls, and anything requiring a licensed human route to your team lead instantly. Your agent never bluffs.
- Named Oversight
Higher tiers get a named human team lead accountable for your agent's performance.
Three ways to answer your phones. Only one has both brains and judgment.
Meet your new hire.
Every staff member ships enterprise-ready — configured, secured, and on the clock in minutes.
Hire in minutes, not months.
Choose your hire
Browse the roster or start from a blank template.
Configure & train
Name, voice, hours, skills, and your knowledge base — in minutes.
We provision everything
Numbers, integrations, and guardrails are set up automatically.
Your agent clocks in
Live on day one. Managed from a single dashboard.
AI on the front line. A human on your team.
Every AI staff member can be paired with a dedicated human teammate — a vetted remote assistant who handles escalations, follow-through, and everything that needs judgment. The AI never sleeps; your teammate makes sure nothing slips.
- Works inside your dashboard — least-privilege, NDA-backed
- Covers the after-hours window your leads actually arrive in
- Curates your AI's knowledge so it gets smarter every week
Hire on the plan that fits your team.
Transparent monthly subscription + one-time onboarding. Cancel anytime. Scale seats up or down as your team grows.
One channel, one number, one clear win.
- 1 channel (voice or chat)
- 1 local phone number
- 250 voice minutes / mo
- Stock voice persona
- 1 integration (calendar)
- Knowledge base up to ~50 pages
- Email support
Pooled human monitoring + quarterly QA spot-check
Omnichannel staff for growing teams.
- Voice + SMS + WhatsApp + web chat
- Custom persona + premium voice
- CRM + calendar + Microsoft 365 docs
- 750 voice min + 2,000 messages / mo
- Knowledge base ~300 pages
- Business-hours chat support
Monthly human QA review + business-hours escalation desk
Cloned voice, dedicated numbers, SLA-backed.
- Full omnichannel, multiple numbers
- Custom cloned voice
- Dedicated WhatsApp Business number
- Advanced / custom integrations
- Microsoft 365 documents + Teams
- Recording + analytics dashboard
- Priority SLA ~99.5% with named CSM
Named human team lead, weekly tuning, extended-hours escalation
Resell AI staff under your own brand.
- Multi-client console
- Co-branded or fully white-labeled
- Pooled usage allowances
- Partner manager + escalation path
- Minimum ~5 active agents
- You set your own retail pricing
Resell our human layer wholesale, or staff your own
Add-ons that sharpen your AI agent — available on any plan.
A specialist reviews transcripts weekly and tunes your agent's answers.
Live human backstop for judgment calls and sensitive escalations. Included on Pro+.
A dedicated human accountable for your agent's KPIs. Included on Enterprise.
On-demand human time for outreach, follow-ups, or overflow work.
Your agent's human counterparts — recruited, trained, and managed by us.
A dedicated assistant, 20 hrs/wk, working your AI agent's queue: follow-ups, callbacks, admin.
A full-time human counterpart for your AI employee. One vendor, one team, zero hiring overhead.
Compare: a full-time in-house hire runs $4,100+/mo with benefits, payroll, and turnover.
Indicative pricing. Usage beyond plan allowances bills at transparent per-unit rates — never below cost, never a surprise invoice.
Your brand. Our staff. Their success.
Agencies resell fully branded AI staff to their client book at wholesale rates — we run the platform, you own the relationship.
Multi-client console
Manage every client's agent — usage, transcripts, health — in a single pane.
Wholesale economics
Starter-class $149 · Professional-class $399 · Enterprise-class $999 per agent/mo. White-label the human layer too — wholesale human-hour blocks from $45/hr, or plug in your own team. You set retail — partners typically keep 50–60% margin.
We operate, you own the relationship
CWS provisions, monitors, and supports the platform behind your brand. You stay the trusted advisor.
Questions, answered.
It never bluffs. It escalates — sensitive calls, judgment calls, and anything requiring a licensed human route to your human team lead instantly, with full context attached.
Yes. Every plan includes human oversight: real specialists review your agent's conversations, tune its knowledge, and handle escalations. Higher tiers get a named team lead.
Standard deployment is five business days or less, including your knowledge base, integrations, phone number, and compliance setup.
We're a cybersecurity firm first. Tenant data is isolated, credentials are encrypted, and recordings follow strict per-state consent rules. AI disclosure and TCPA quiet hours are built into every agent.
Yes — plans are month-to-month with transparent per-unit overages. No long-term lock-in; annual prepay earns a discount.
Perfect. Your agent handles volume and after-hours; your people handle judgment. Agencies can even white-label our platform and human layer under their own brand.