Outsource a Business Assistant

Reduce costs with Outsourced teams

Ready to outsource to a virtual assistant?Here, you can find the best candidates for outsourcing virtual assistant tasks to help you tick things off your list faster.

Every business can benefit from hiring a virtual assistant or virtual personal assistant. The most obvious reason is that employing a virtual assistant frees up your precious time.

These organizational magicians can take care of everything from emails to events. By relieving you of mundane or time-consuming tasks, they give you more time to focus on your most valuable and most profitable work.

Here, you’re in luck, because there are so many skilled candidates to choose from. In our internal database alone, there are over 19,000 people with experience as virtual assistants or virtual personal assistants.

Skilled virtual assistants adapt quickly to the changing times and technology – they’re super fast learners. Most PAs and VAs are naturally flexible in their tasks, too, and have experience in a variety of industries. What’s more, Filipinos are naturally easy to work with, and are exceptionally customer-focused, proactive and eager to help where they can. This is particularly important, because one of the biggest challenges when employing a PA/VA is finding someone who doesn’t just focus on the direct tasks they’re given, but instead tries to understand your job and workload, and proactively tries to help you in the best possible way.

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Virtual assistant skills

Virtual assistants and virtual personal assistants are adept at administrative tasks such as:

Higher-level tasks that may require more experienced candidates include:

Virtual assistant experience

There are 3 broad levels of virtual assistants, based on their years of experience:

  • Junior – A junior virtual assistant has 1-2 years of relevant experience.
  • Intermediate – Typical intermediate virtual assistants have 2-4 years of relevant experience.
  • Senior – Most senior virtual assistants have 4+ years of relevant experience.

Virtual assistant tools

Most virtual assistants have knowledge in:

  • MS Office: Outlook, Word and Excel
  • MS PowerPoint, if preparing presentations is part of the role
  • Digital file-sharing tools such as Dropbox or Google Drive
  • Virtual communication systems such as Skype and Slack
  • Project management tools such as Asana and Trello.

Experienced PAs and VAs will have tried and tested most of the popular cloud-based programs. But don’t worry if your preferred candidates haven’t used your favorite program; you can be sure that these fast learners will pick it up in a flash.

Save up to 70% on labor and occupancy costs

Because living costs are so low. labor and occupancy costs are too. We can employ and accommodate fully qualified, very experienced graphic designers for your team for up to 70% less than you’d pay in your local employment market. That’s why it just makes good business sense to outsource graphic design.

Tips for employing virtual assistants

  • It doesn’t take long to get started with outsourcing to a virtual assistant – it usually takes 4-5 weeks to hire a virtual assistant.
  • Virtual assistants are quick learners and they’re highly adaptable. You’ll only need to invest a bit of your time to train or teach them about a new technology or a process then you can leave them to do the work. Show them once, then you can focus on your own high value work.
  • If you prefer someone with experience in higher-level tasks, then an administrative or executive assistant may be the type of person you need. Usually, this person has 5 years or more work experience, although he/she may need to learn Skype, Zendesk, or related platforms used for administrative duties.
  • Full-time virtual assistants are more committed and loyal to the growth of your business, and they are assets to your company.

Qualifications and experience for virtual assistants

Most, if not all, universities and colleges offer secretarial courses or office administration. Through these courses, students gain experience through 2-month internships, then move into virtual assistant or office administration roles when they graduate.

There’s no shortage of qualified candidates, either. 

You’ll also find virtual assistants who have taken different paths to reach their current roles. Instead of tertiary qualifications, many candidates have gained several years of working experience as virtual assistants, administrative or executive assistants for a variety of businesses.

No matter what kind of skills, qualifications and experience you expect in an offshore virtual assistant, we’ll help you find your perfect match.

Frequently Asked Questions

How long does it take to get an offshore virtual assistant or team up and running?

Your outsourced virtual assistant can be up and running in as little as six to eight weeks when you outsource through Cyber World Solutions. From discussing the requirements and qualifications desired of your virtual assistant(s), to assigning your new team member their very first task, Cyber World Solutions can help meet your requirements. Keep in mind, if you require a larger team of virtual assistants, then our talent acquisition team may require additional time for the extra recruitment, training and onboarding needed to establish your qualified team.

What are the costs of outsourcing?

Outsourcing can result in significant cost savings of up to 70%. Here at Cyber World Solutions, we offer a monthly fee to help reduce overheads and allow you to focus on scaling and growing your business. Included in the monthly fee is infrastructure, recruitment and training, security, staff benefits and management.

What are the qualifications and skills of a great virtual assistant?

Successful virtual assistant skills include:

  • Experience assisting departments or managers in an administrative form
  • Time management and excellent verbal and written communication skills
  • Knowledge of organizational tools to ensure information is updated and maintained
  • A high level of accuracy and attention to detail.

A higher education degree or certificate in business administration is desirable but not necessary to succeed as a virtual assistant.

How can I ensure quality when hiring virtual assistants?

Cyber World Solutions’ talent acquisition team works just as an in-house recruitment team would. They screen, interview and test candidates to ensure candidates meet the needs and requirements as illustrated in your position descriptions. With over 10 years of experience pioneering a new way of outsourcing, Cyber World Solutions’ expertise is backed by being one of the largest and most experienced offshoring providers in the Philippines – so quality is not a concern.

With a dedicated management team on the ground, working one-on-one with your staff, Cyber World Solutions has 192+ talented staff in operations who keep the communication between your business and your outsourced team streamlined. We also have operational departments that help your employees function efficiently and productively.

Sample Business assistant profiles

  • Strong English language skills
  • Knowledgeable in using a computer fax machine, photocopy, machine and any other office equipment including POS, SAP and Netsuite
  • Can handle phone calls and communicate well with others
  • Has successfully held positions requiring trust and honesty
  • A hard worker willing to invest the time and effort necessary to complete tasks
  • Personal Assistant to President
  • Secretary to VIce President of Sales
  • Executive Virtual Assistant
  • Good organizational, planning and leadership skills
  • Strong written and verbal communication skills
  • Ability to work independently or as part of a team
  • Computer literate including Microsoft Office Suite
  • Possess team effectiveness & good time management skills
  • Flexible, a team player and can work under pressure
  • Executive and Virtual Personal Assistant to Director
  • Legal Secretary